Inspiring lunch with my good friend Luc Blyaert. Quote of the day by Byron: "Retails sales people in Belgium are more clothing folders then actual sales people. They feel annoyed when a customer disturbs them in their busy task of folding clothes." Fortunately there still are exceptionally great sales people that service the customer... But can you find then at the Meir in Antwerp? Torfs Schoenen is a clear exception. These ladies provide amazing service with a genuine smile. What's the secret between good and great sales...? I'm sure Annick Stockmans will tell me tonight during dinner 😎 #Sales #CustomerService #instafood
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